FAQS QUESTIONS ABOUT SUBSCRIPTIONS How can I buy and sell ETFs? Are ETFs traded in an organized market? Are ETFs only invested in stocks? Do you use inverse or leveraged ETFs? Do ETFs invest internationally? Are ETFs guaranteed or insured? Are ETFs here to stay? QUESTIONS ABOUT THE SYSTEM When was ETFalpha launched? How much does the service cost? What do I get if I subscribe? How much money do I need to invest? Who is your typical subscriber? I am a professional adviser. How can I white label your ETF service? How do I cancel my subscription? Can I receive ETFalpha through the regular mail? Do I get a refund? How can I be sure to receive emails from ETFalpha? What if I don’t get your email? What if I change my email address? Can I use ETFalpha to manage my Registered Account Such As IRA, RRSP, TFSA? Are gains taxable and losses deductible? QUESTIONS ABOUT ETFs How do I get started when I join? What is the All-6 Portfolio? How much time do I have to dedicate? When do I receive your newsletter? How will the ETFalpha portfolio be valued? Will my own ETF portfolio always agree with your valuation? When do I buy and sell the ETFs? If I follow ETFalpha, am I always fully invested? What stockbroker shall I use? How was performance calculated prior to the launch of the newsletter? Does an independent third party track your performance? Do you use stop losses? Can I invest in the ETFs with borrowed money? How does ETFalpha invest in bear markets?